Shipping policy
Svierra Shipping Policy
At Svierra, we’re committed to delivering your order quickly and reliably. All orders are processed through our trusted U.S.-based fulfillment partner and include tracking for full transparency.
United States Shipping
We currently ship all U.S. orders from our domestic warehouse for fast delivery.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–10 business days |
| Express Shipping | 5–8 business days |
- Orders are typically processed within 1–3 business days
- Tracking information is emailed as soon as your order is fulfilled
- Business days exclude weekends and public holidays
International Shipping
Although we focus primarily on the U.S. market, we also ship internationally to select countries.
| Region | Estimated Delivery Time |
|---|---|
| Canada & UK | 7–14 business days |
| Europe (non-UK) | 10–20 business days |
| Australia & NZ | 10–20 business days |
| Rest of World | 15–25 business days |
Please note: International orders may be subject to local import duties, VAT, or customs fees upon arrival. These are the responsibility of the recipient.
Order Processing
- All orders are processed within 1–3 business days
- Orders placed after 12 PM (EST) may begin processing the next business day
- During busy periods, processing may take slightly longer
Tracking Your Order
Once shipped, you will receive an email with your tracking link. If you haven’t received tracking within 5 business days of ordering, please contact us at:
info@svierra.com
Shipping Delays & Disclaimers
We are not responsible for delays due to:
- Incorrect shipping addresses
- Weather conditions
- Customs processing
- Carrier disruptions or high-volume periods
Please ensure your shipping details are accurate before placing an order.